Pricing

Pricing that matches order volume, not vague seat counts

Your first 5 successful orders are free and they never expire. After that you pick the plan that matches how many purchase orders your team actually processes. No per seat fees, no setup fee, and annual billing saves 20 percent if you want it.

Four plans, priced on volume

Every plan includes the full product. The difference between tiers is how many orders you process each month and how much support comes with them.

Free

Free

Try it on your own order files before you pay anything.

  • First 5 successful orders are free
  • No expiry, yours forever
  • Up to 50,000 variants
  • Up to 50 items per order

Pay as You Go

$50one time

A block of credits for seasonal or occasional order volume.

  • 15 successful orders included
  • Valid for 12 months
  • Email support
  • Up to 50,000 variants
  • Up to 50 items per order

Starter

$100/month

For a desk handling a steady trickle of emailed orders. $960 a year saves 20 percent.

  • 33 successful orders included
  • Valid for 12 months
  • Email support
  • Up to 50,000 variants
  • Up to 50 items per order

Growth

$250/month

For teams where inbound orders are a daily job. $2,400 a year saves 20 percent.

  • Up to 100 orders per month
  • Email and chat support
  • Up to 50,000 variants
  • Up to 50 items per order

Above 100 orders a month we quote, rather than publish a price. Prices are the live Shopify App Store plans and are billed by Shopify.

What counts as an order, and what a credit is

One order is one purchase order document that the app processes into a Shopify draft order. The number of line items on it makes no difference. A three line reorder and a three hundred line seasonal buy both consume exactly one order from your monthly allowance, which is deliberate, because the orders that hurt most to type are the long ones.

A successful order is the unit every plan is counted in. The Free plan gives you your first 5 of them with no expiry, so you can run the app on your own documents before deciding anything. That is the honest way to evaluate this: forward the purchase orders from your most chaotic account, not a tidy sample, and see what comes back.

A few things that do not consume an order. Re-reviewing or editing a draft order the app already created costs nothing, so a careful reviewer is never a more expensive reviewer. Correcting a match and re-approving costs nothing. A document that fails to process at all, because it turned out to be an invoice, a signature confirmation or a marketing email that got caught in the forwarding rule, is not charged.

Multiple attachments on one email are read together as one order when they are one purchase order split across files. Two genuinely separate purchase orders in one email count as two, because they become two draft orders.

What every plan includes

There is no feature-gated core. The extraction and matching that make this work are identical on the Free plan and on Growth. Every plan also handles catalogues of up to 50,000 variants and orders of up to 50 items.

  • AI extraction from PDF, Word, Excel, CSV, TXT, HTML and plain email body text
  • Scanned, photographed and handwritten documents
  • Multi page purchase orders read as a single order
  • Exact SKU, barcode and variant lookup, with semantic matching as the fallback
  • Buyer part numbers captured as their own field and remembered after your first correction
  • Customer, company and ship-to location resolution, including drafts for accounts that do not exist yet
  • Pricing pulled from your Shopify catalogue and B2B price lists, never from the buyer's document
  • Native Shopify draft orders with the source document attached
  • A human review and approve step, with uncertain lines flagged rather than guessed
  • Duplicate PO detection and total cross checks
  • Bilingual support in English and French from a team in Montreal

What happens if you go over

Nothing breaks and nothing stops. Going past your monthly allowance does not lock the app, drop orders on the floor or leave a purchase order sitting unread in an inbox, which would be the one failure mode that actually costs you money.

What happens instead is a conversation about the right plan. If you are consistently over, the next plan up is almost always cheaper per order than staying where you are, which is why the per order price falls from $3.33 on Pay as You Go to $3.03 on Starter to $2.50 on Growth. Paying annually takes Starter to $2.42 and Growth to $2.00. Moving up mid-cycle is a plan change in Shopify, not a renegotiation.

If your volume is seasonal rather than growing, say a heavy autumn buy followed by a quiet winter, Pay as You Go exists for exactly that shape. It is a single $50 charge for 15 successful orders that stay valid for 12 months, so you are not carrying a monthly subscription through the quiet half of the year.

Above 100 orders a month there is no published price, and we quote instead. At that volume the interesting questions are usually about integrations, service levels and how many order channels you want consolidated, not about the per order price.

How to choose a plan

Count the purchase orders that arrive as a document and get typed in by hand. Not your total order count, and not the ones that come through checkout or a portal.

Start on Free if

You have not run your own documents through it yet. Your first 5 successful orders are free and they never expire, so this is not a countdown you have to use up in a fortnight. Everybody should start here.

  • No card, no commitment, no clock
  • Enough to see how your messiest account parses
  • The 5 orders stay yours even if you wait a month to use them

Choose Pay as You Go if

Your document orders are occasional or seasonal rather than steady. One charge of $50 buys 15 successful orders that stay valid for 12 months, which works out at $3.33 per order and avoids a subscription running through your quiet months.

  • A heavy buying season and a slow rest of year
  • A pilot you want to run without a recurring charge
  • Email support included

Choose Starter if

You process up to about 33 document orders a month, which is roughly one and a half every working day. It is $100 a month, or $960 a year if you pay annually and take the 20 percent saving.

  • $3.03 per order monthly, $2.42 per order annually
  • A small wholesale side to a mostly direct to consumer business
  • A handful of accounts who will not use the portal

Choose Growth if

You process between 33 and 100 document orders a month. This is where most wholesalers on Shopify land, and it is the plan where the time saved stops being a nice-to-have and starts showing up in how the week runs. It is $250 a month, or $2,400 a year.

  • $2.50 per order monthly, $2.00 per order annually
  • A dedicated person, or part of one, on order entry today
  • Email and chat support included

Count it this way

Take one normal week, count the purchase orders your team retyped, and multiply by four point three. Do not count the quiet week and do not count the peak, because you will size wrong in both directions.

  • Include the ones your reps send in from the field
  • Include the scans and the faxes someone saves to a folder
  • Exclude portal and checkout orders, they are already automated

Above 100 orders a month

There is no published price above Growth, so we quote. Tell us your volume, your channels and what you need in writing on turnaround, and we will price it. Starting one plan down costs less than paying for headroom you did not use, and plan changes are immediate.

What the same volume costs by hand

The comparison that matters is not against another app, it is against the person currently doing it. This uses 100 orders a month, the Growth tier, and the figures already published on our app page, 5 to 10 minutes per order, a 6 percent error rate and $250 or more to unwind each bad order.

Manual entryLevelOps Growth
Orders per month100100
Time spent on data entry8 to 17 hours a month, 5 to 10 minutes per orderUnder 2 hours a month, review and approve only
Software costNone$250 a month, $2.50 per order. Billed annually it is $2,400 a year, which is $200 a month and $2.00 per order
Break-even labour rateNot applicableMonthly: pays for itself on time alone above roughly $15 an hour fully loaded at 10 minutes per order, or $30 an hour at 5 minutes. Annually: roughly $12 an hour at 10 minutes, or $24 an hour at 5 minutes
Typical error rate6 percentLines the AI is unsure about are flagged for a human before anything is created
Cost of unwinding a bad order$250 or more, product, freight both ways and the credit noteSame cost when one slips through, but far fewer reach that point
What happens on a peak dayOvertime, or orders wait until tomorrowSame turnaround, because processing does not queue behind a person
What happens when volume doublesHire, or accept the backlogChange plan

Run it on your own numbers

Set the sliders to your monthly volume, your minutes per order and your fully loaded hourly cost. Nothing is gated and nothing is collected.

Estimated yearly savings

$21,000

LevelOps, per year

≈ $4,800

Quoted above 100 orders a month, shown at the Growth annual rate

Return on investment

4.4x

Net gain, per year: $16,200

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Hours spent keying orders, per month
20 h3 h with PDF to Order
Cost of that time, per month
$600
Cost of orders keyed wrong, per month
$1,500

Based on 6 minutes down to about 1 minute per order, and an error rate of 3% by hand against 0.5% with a human approving every draft. An erroneous order costs about $250 to unwind. Your numbers, our measured ratios.

The output is labour time only. It does not include rework on wrong orders, the cost of a delayed acknowledgement, or the orders you turn down because nobody has time to key them.

What the plans work out to
$0
Your first 5 successful orders, with no expiry
$3.03
Per order on Starter, 33 orders for $100 a month
$2.50
Per order on Growth, 100 orders for $250 a month
20%
Saved by paying annually, $960 on Starter or $2,400 on Growth

What teams say the money bought

10x
More efficient on large orders
It is literally reading my PDF and uploading a 100+ item order in under 4 minutes. This just made us 10x more efficient.
Terpene Warehouse
Distribution
Under 10%
Emailed orders still needing manual entry
Because orders processed through LevelOps require a quarter of the time that full manual orders require, our team has gained considerable time back, which is now dedicated to more complex, valuable tasks.
Scrub Authority
Apparel and uniforms
Up to 60h
Hours back to the team, monthly
The time saved varies with the day's order volume but typically runs between 1 and 3 hours per day. The biggest advantage is being able to absorb high-volume order days without delaying other important tasks.
The Unscented Company
Beauty and CPG

Billing questions, answered

How does billing work?

Through Shopify. The app charge appears on your regular Shopify bill, so there is no separate invoice, no card to store with us and no procurement process to start. Cancelling is done from the app listing like any other Shopify app.

Is there a free plan?

Yes, and it is a plan rather than a countdown. Your first 5 successful orders are free with no expiry, so they are yours to use whenever you get round to it. Run them on real documents before you commit to anything.

What exactly counts as one order?

One purchase order document processed into a Shopify draft order. Line count is irrelevant, so a 300 line order costs the same as a 3 line one. Reviewing, editing and re-approving a draft the app already created does not consume anything extra.

What if a document fails to process?

It is not charged. If the forwarding rule catches an invoice, a delivery confirmation or a marketing email, that is not an order and it does not come out of your allowance.

What happens if I go over my monthly allowance?

Nothing stops working. We talk about the right tier, and moving up is almost always cheaper per order than staying put. Plan changes go through Shopify and take effect from your next billing cycle.

Can I change plans later?

Yes, in either direction, from the app. There is no annual commitment and no penalty for moving down after a seasonal peak.

Is there a setup fee or a per seat charge?

No to both. The price is the plan price and everyone on your team can use the app. There is no implementation project to buy before the app starts working.

Are there annual plans or discounts?

Yes. Starter and Growth can be paid annually, which saves 20 percent. That is $960 a year instead of $1,200 on Starter, and $2,400 a year instead of $3,000 on Growth. Per order that works out at $2.42 on Starter and $2.00 on Growth.

What is Pay as You Go for?

Occasional and seasonal volume. It is a single $50 charge for 15 successful orders that stay valid for 12 months, so you are not paying a monthly subscription through months when very few documents arrive.

What happens above 100 orders a month?

That is a quote rather than a published self-serve price. At that volume the questions are usually about integrations, service levels and channel consolidation.

Are there any limits on catalogue or order size?

Every plan supports catalogues of up to 50,000 variants and orders of up to 50 items. Those limits are the same on Free as on Growth.

Do I need Shopify Plus or Shopify B2B?

No. The app works on any Shopify plan that supports draft orders. Shopify B2B companies and price lists are used when they exist, but they are not a requirement and they do not change the price.

What support is included?

Email support in English and French, with responses under 24 hours. Pay as You Go and Starter include email support, and Growth adds chat support on top of it. The team is in Montreal.

Is my order data used to train models?

Corrections improve matching for your own store, so a buyer code you fix once resolves itself next time. Your catalogue and your customers' documents are not shared with other merchants.

What are the plans?

Free covers your first 5 successful orders. Pay as You Go is $50 one time for 15 successful orders. Starter is $100 a month for 33 successful orders. Growth is $250 a month for up to 100 orders a month. Annual billing saves 20 percent on Starter and Growth.

Test it before you pay for it

Your first 5 successful orders are free and they do not expire, so you can run real purchase orders through the app on your own schedule. Size the plan afterwards, when you have actual numbers instead of an estimate.

Billed through Shopify. No setup fee, no per seat charge, no annual commitment.